• A greater choice of preferred rates or specifically-negotiated rates at hotels throughout the UK and world-wide
• Discounted rates available to all of your staff using the service
• A simple and trouble-free service offering savings in time and costs
• Booking requests confirmed either by fax, email or SMS
• The reservation centre is open 24 hours a day, 7 days a week.
• Additional added-value Leisure Breaks booking facility for all your Staff

When making a booking, please let us have the following information so that we can make sure we respond to all your requirements

• The Department Name
• Your name, the traveller(s) name (if different) & Payroll Numbers for each traveller
• Cost centre
• Your daytime telephone, fax number and email address
• The date on which the traveller will arrive at the hotel and the number of nights required
• The precise location of the hotel required, (e.g. central, close to the railway station or motorway)
• The preferred hotel(s) by name (if known)
• Whether car parking is required
• Whether a smoking or non-smoking room is required

Booking Amendments

If you wish to amend a booking that is more than 24hours prior to the arrival date, you should use the online facility on this site:

• Click on the "Book hotel online" link in the navigation bar
• Log in
• click the "Review Bookings" link at the top left of the search page
• enter your booking reference number or use the "Advanced Search" facility to find your booking
• from the results table, click on the reference number and you will see the booking with amendment option links at the foot of the page.

If you wish to amend a booking that is less than 24hours prior to the arrival date, you should do so by telephoning or e-mailing Travelocity Business [details can be found on the "Contact us" page] quoting the original booking number, with details of the amendment.

Cancellations

If you wish to cancel a booking that is more than 24hours prior to the arrival date, you should use the online facility on this site:

• Click on the "Book hotel online" link in the navigation bar
• Log in
• click the "Review Bookings" link at the top left of the search page
• enter your booking reference number or use the "Advanced Search" facility to find your booking
• from the results table, click on the reference number and you will see the booking with an option to "Cancel this booking" at the foot of the page
• click on this link and a you will be asked "Are you sure you wish to cancel this booking?", click "OK"
• Choose a reason from the list provided as to why you are cancelling the booking, then click the "Confirm" button.
• The booking will be shown with a cancellation number added.

If you wish to cancel a booking that is less than 24hours prior to the arrival date, you should do so by telephoning or e-mailing Travelocity Business [details can be found on the "Contact us" page] quoting the original booking number.

Payment

• For all UK reservations, payment is required on departure.
• For International Reservations a credit card number is required to GUARANTEE the room, not for payment