Travelocity Business Enhances Hold Trip
Southlake, Texas, United States, July 09, 2012 - Travelocity Business has announced an enhanced Hold Trip feature. This feature now notifies travelers who have airfare tickets on hold when they need to reconfirm and ticket their reservation before it expires. Travelers are also informed of schedule changes as a result of airlines cancelling held flights or changing the last date to issue a ticket for the reserved itinerary.
Hold Trip reviews both online and offline held reservations looking for additional messages generated by the airlines and sends a targeted, content-rich email communication to customers when they need it to make a decision to reconfirm and ticket their reservation. As airlines continue to lessen the amount of time reservations can be held without ticketing, Hold Trip provides invaluable information, allowing travelers to reserve their preferred flights and ticket just in time.
“Our customers rely on us to provide vital information and assist them throughout the booking process,” said Yannis Karmis, president of Travelocity Business. “Hold Trip’s latest enhancement will assist travelers even further ensuring their booking experience continues to be seamless and efficient.”
Travelocity Business is known for superior service and its ability to deliver exceptional technology to every customer. As part of TBiz Smart Ticketing, the Hold Trip technology takes a reservation made within the online booking tool and wraps additional capabilities necessary to monitor the additional ticketing messages airlines send after the initial reservation is held. Hold Trip keeps the travelers informed of when they need to reconfirm and ticket their reservation.
About Travelocity Business
Southlake, Texas-based Travelocity Business® is a full-service corporate travel management company. Travelocity Business is one of the business travel industry’s fastest-growing TMCs, ranking among the top 10 travel management companies in North America. Travelocity Business combines the expertise, service and travel choices of Travelocity® with corporate experience gained from serving major brands worldwide. For more information, companies can visit http:/www.travelocitybusiness.com
Edelman for Travelocity Business
Mattie Walker, 214-443-7589